Email Preferences

Control when CometChat sends unread-message emails and what data is included in each payload.

Delivery preferences

• Notify for unread messages only (default: on). When enabled, send only if the conversation has unread messages.
• Wait time before sending the next notification (per conversation, minutes): default 120; min 1; max 1440.
• Maximum emails per day: default 20.
• Maximum emails per conversation per day: default 2.
• Override: when enabled, end users can change these settings in clients that expose preferences.

Email payload options

All toggles default to off; enable per your privacy/performance needs.

• Include entire message object in payload
• Include message metadata in payload
• Include sender’s metadata in payload
• Include receiver’s metadata in payload